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Deep Cleaning
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Tell the contractor anything you want! Not sure which job type fits? Just skip the list above and describe your problem here. Contractor will figure it out and quote you.
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How quoting works: A nearby contractor reviews your request and sends a price quote, usually within a few hours. You can accept or decline — no obligation. The more you describe, the more accurate the quote!
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Quote-based booking: Submit your request → Contractor sends quote via chat → You accept → Pay via FPX → Job begins.
ServiceDeep Cleaning
Job type
📸 PhotosNo photos
PropertyApartment/Condo
SizeSmall
Date & timeMon 2 Jun · 9:00 AM
Price⏳ Awaiting contractor quote
Warranty✅ 30 days included free
PaymentAfter you accept quote
FPX Online Banking
🔒
Payment only after you accept the quote. Money held in escrow — released to contractor only after job is verified complete with before & after photos.
↩️ Cancellation policy: Free to cancel before a contractor is confirmed. Once you accept a quote, a 30% fee applies if you cancel.
🚗 Not sure of the scope? For bigger or complex jobs, you can request a site visit — a contractor comes to assess before quoting. Just mention it in the description, or a contractor may offer one.
Request Submitted!
A contractor will review your request and send a price quote via ZenitGo chat, usually within a few hours.
ReferenceZG-2026-001847
ServiceDeep Cleaning
Job type
📸 Photos
DateMon, 2 Jun · 9:00 AM
Price⏳ Contractor will quote
PaymentAfter quote accepted
🌟
30-Day Warranty IncludedProblem after the job? Report within 30 days — we send contractor back free or give a refund.
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My Account
AH
Ahmad Hafizi
+60 12-345 6789
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ZenitGo Facilities · zenitgo.my
Registered SSM Malaysia · PayNet Merchant
🎯 Contractor Quotes
3 contractors have sent you quotes
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Chat with Contractor
AH
Client · Ahmad Hafizi
Online · Deep Cleaning
🧹
Deep Cleaning · Block A2-1, R&F Princess Cove
🟢 Job in progress
📍
Block A2-1#31-06 R&F Princess Cove, JB
Tap to open in Google Maps / Waze
🔒 Client phone number is masked by ZenitGo. Communicate only through this chat.
📋 Job ZG-2026-001847 · Deep Cleaning confirmed
You accepted this booking
Client: Ahmad Hafizi · Level 31, Block A2
BK
Assalamualaikum! I am Bersih Kuat. I have received your booking for deep cleaning today. I will be arriving at 9:00 AM. Please ensure access to the unit is ready. Thank you! 😊
8:45 AM ✓✓
AH
Ok noted! I will be home. The unit is on Level 31, Block A2. Parking is available in Basement 1.
8:47 AM
✅ On my way now
🅿️ Where should I park?
🔑 Please open the door
📸 Taking before photo now
✅ Job completed!
⏰ Running 10 mins late
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zenitgo.my · Malaysia
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Your contractor will review this request and propose a monthly rate — you'll be able to accept or decline once they do.
BK
Bersih Kuat
Online · Typically replies instantly
🧹
Deep Cleaning · ZG-2026-001847
Today 9:00 AM · Bukit Indah
In Progress
📋 Job confirmed — ZG-2026-001847
🔒 All messages are monitored for safety
Hi! I am on my way. Should arrive in about 20 minutes. 😊
9:02 AM
Ok great! I am at home. The unit is on level 3, unit 3B. Gate code is 1234#
9:04 AM
✓✓ Seen
Thank you! I am in the parking now. Coming up shortly.
9:22 AM
📸 Contractor uploaded before photo — job started
I have started the cleaning. Will begin with the kitchen as it needs the most work. Estimated 3 hours total.
9:31 AM
Perfect. Please make sure to clean inside the oven too if possible. Thank you!
9:33 AM
✓✓ Seen
👍 Ok noted
🕐 On my way
✅ Job completed
📍 What is your unit number?
🔑 Gate/door code?
🅿️ Where to park?
⏰ Running 10 min late
💬 Can we discuss more details?
Payment Receipt
ZenitGo Facilities
ZenitGo Global · SSM Registered Malaysia
zenitgo.my · support: +60 16-542 0189
✓ Payment Received
Receipt No.RCP-2026-000000
Date
Booking Ref
Paid by
ServiceRM 0
Contractor
Discount
Total Paid RM 0
Payment methodFPX
🔒 Held in escrow — released to the contractor only after the job is verified complete with before & after photos. 30-day warranty applies.
This is a computer-generated receipt. Thank you for choosing ZenitGo.
Help Center
Find quick answers below. Still stuck? Chat with us on WhatsApp at the bottom.
How do I book a service?+
Tap any service on the home screen, describe what you need, add photos, choose a date, and submit. Verified contractors will send you quotes within a couple of hours. You only pay after you accept a quote.
When and how do I pay?+
You pay only after accepting a contractor's quote. Payment is held safely in escrow and released to the contractor only after the job is verified complete with before & after photos. We accept FPX online banking.
Is my payment safe?+
Yes. Your money is held in escrow and is not released to the contractor until the job is completed and verified. If something goes wrong, our Replacement Guarantee and 30-day warranty protect you.
How do I cancel a booking?+
Cancelling is free before a contractor is confirmed. Once you accept a quote, a 30% fee applies if you cancel, since the contractor has already committed to the job. Go to Bookings and tap Cancel or Request Cancellation.
What does ZenitGo charge?+
Booking is free for clients. ZenitGo charges contractors a 9% commission on completed jobs. There are no hidden fees and no monthly charges.
How does the referral program work?+
Share your referral link from your Account. When a friend signs up using it, you earn referral status — "Trusted Referrer" after your first referral, "Founding Member" after 5. No cash discount is involved.
How do I become a contractor?+
Go to Account → Contractor Portal → Register. Fill in your details and the services you offer. After verification (2–3 business days), you'll start receiving job requests you can quote on.
When do contractors get paid?+
After a job is verified complete, payouts are processed within 1–2 business days for standard jobs and 3–4 business days for jobs above RM 1,000; monthly contracts auto-pay on the 1st. Weekend and public-holiday jobs are paid the next business day. Payouts go to your registered bank account.
Why can't I share my phone number in chat?+
To protect both clients and contractors, all communication and payment must stay within ZenitGo. This keeps your escrow protection, warranty, and dispute support valid. Sharing contact details to deal off-platform is against our terms.
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BK
Bersih Kuat
⭐ New · 0 jobs
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🛡 Anti-Bypass Policy
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ZenitGo Anti-Bypass System
All transactions must go through ZenitGo. Attempting to bypass the platform results in immediate penalties.
⚡ Three-Strike System
⚠️ Strike 1 — First Offence
Contractor shares contact details or requests off-platform payment for the first time.
Penalty: RM 500 deducted from pending payout
🚨 Strike 2 — Repeat Offence
Second bypass attempt after first warning and fine.
Penalty: RM 2,000 deducted + 30-day suspension
💀 Strike 3 — Permanent Ban
Third bypass attempt — no second chances.
Penalty: RM 5,000 + permanent ban + legal action
What counts as bypass?
📱 Sharing phone number
Violation
💵 Requesting cash payment
Violation
🏦 Direct bank transfer
Violation
💬 WhatsApp outside app
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📧 Sharing email/social media
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🤝 Suggesting direct deal
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✅ Why ZenitGo protects you
When you book through ZenitGo:
• Your payment is held safely in escrow
• You get 30-day warranty on every job
• Replacement guarantee if contractor no-shows
• Before & after photo verification
• ZenitGo mediates any disputes

Bypass means losing ALL these protections.